We’re here to help light the way for the 17+ million people who don’t have access to short-term credit through conventional banks each year. These underserved customers deserve an option to manage their unforeseen expenses.
We’re Bright Lending and we offer online small dollar credit products that help our borrowers bridge the gap between today’s expenses and tomorrow’s possibilities.
Customer Service - Hours of Operation
Monday - Friday: 6:00am – 6:00pm MT
Saturday: 6:30am – 5:00pm MT
Payments normally scheduled on these dates will be moved based on the information provided in your application.
Jan 1, 2019 - New Year’s Day
Jan 21, 2019 - Martin Luther King Day
Feb 18, 2019 - Presidents Day **
May 27, 2019 - Memorial Day
Jul 4, 2019 - Independence Day
Sep 2, 2019 - Labor Day
Oct 14, 2019 - Columbus Day **
Nov 11, 2019 - Veterans Day **
Nov 28, 2019 - Thanksgiving
Nov 29, 2019 – Black Friday *
Dec 24, 2019 – Christmas Eve *
Dec 25, 2019 - Christmas Day
*Bright Lending will be closed in observance of these non-bank holidays.
** Bright Lending will be open on some bank holidays
If the holiday falls on a weekend, check with your financial institution for more information on how the holiday is observed. See our Contact Us page for our hours of operation.
Customer Service Inquiries
For general account inquiries, please email us at firstname.lastname@example.org, use our Chat feature, or visit our self-service portal at https://selfservice.brightlending.com.
Fraudulent Activity or Identity Theft
To report fraudulent activity or deceptive lending practices, please contact the OLA Consumer Hotline at 1-866-299-7585 or visit the OLA Consumer Hotline page for more information.
If you’re struggling with debt, it’s okay to reach out for help. You can contact an NFCC member organization through www.nfcc.org or by calling 1-800-388-2227.
Questions or Concerns
Please send an email to email@example.com or use our Chat feature to talk to one of our helpful agents. For basic account information visit our self-service portal at https://selfservice.brightlending.com.
Just a reminder, please don’t include sensitive personal information such as your social security number or bank account number in your message.